Dear i-drive member,

Over the past few weeks, you may have experienced problems accessing the 
files in your i-drive. Please accept my personal apologies for this. I have 
written this e-mail to tell you what we are doing to get back to great 
performance.

Since our launch last August, we've grown to over 3 million members, and we 
are currently adding over 20,000 new users every day. Collectively, our 
members and their guests download over 2 million files a day--documents, 
MP3s, digital photos, software, games, Web pages--you name it. All this 
growth has been essentially word-of-mouth, and even we did not anticipate 
how quickly i-drive would catch on.

As we've expanded our infrastructure to keep pace with this demand, we've 
experienced some growing pains. In the coming weeks we'll be implementing 
more powerful back-end systems, higher bandwidth, and more reliable access 
to the site. We believe this will all add up to one important thing--a 
great experience for our 3-million+ members. In the meantime, we have 
implemented a daily download limit. You still have Infinite Space to store 
things you save from the Web, but you will be restricted to just 150MB of 
downloads a day (roughly 3 hours of music or 1000 word documents). While 
this restriction will affect fewer than 2% of our users, all of you will 
notice a significant increase in speed to the service.

i-drive's mission is to be the best personal space on the Web for your 
stuff. We are confident that the steps we are taking will pay off with the 
kind of reliable, speedy performance that you have every right to expect. 
You'll be hearing more from us soon, as we've been busy adding new features 
to your i-drive like photo albums and music playlists.

Thanks for your continued support!


Jeff Bonforte, CEO
i-drive.com